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Customer Service

During these unprecedented times it has become necessary for us to close our offices to help prevent the spread of COVID-19.

Whilst we may be able to remotely respond to some emails, it may be the case that we are unable to reply or answer your queries until we are able to re-open.

In the meantime one of our retail parters may also be able to answer your questions. You can find our retail partners here.  We thank you for your support and understanding during this time.


We stand behind all of our kayaks with the assurance of the highest levels of quality, from boat design, all the way through the life of your kayak. Our knowledgeable staff and your local authorised dealer can help you with any issues and help you get back on the water as quickly as possible. We also provide a growing number of online resources to help you quickly find what you're looking for.

Useful Links: