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Customer Service

Open and operational

During these unprecedented times we remain operational, however we are working within strict guidelines and running on minimum staffing levels.

Whilst we are able to respond to emails, it may be the case that we are unable to reply or answer your queries as quickly as we would normally. We ask that you please bear with us and trust that we will respond.

In the meantime one of our retail parters may also be able to answer your questions. You can find our retail partners here.  We thank you for your support and understanding during this time.


We stand behind all of our kayaks with the assurance of the highest levels of quality, from boat design, all the way through the life of your kayak. Our knowledgeable staff and your local authorised dealer can help you with any issues and help you get back on the water as quickly as possible. We also provide a growing number of online resources to help you quickly find what you're looking for.

Useful Links: